Payment Security

Secure Payment

Media Point AI Private Limited

Last Updated: September 22, 2026 | Version 2.0

Important Notice:

Your payment security is our top priority. We use industry-standard encryption and security protocols to ensure your financial information is safe and protected during every transaction.

1 Payment Security Overview

At Media Point AI Private Limited, we understand that security is a major concern when making online payments. That's why we have implemented comprehensive security measures to protect your financial information and ensure safe transactions.

Our payment systems are designed to provide you with peace of mind by using the latest encryption technologies, secure payment gateways, and strict data protection protocols. We are committed to maintaining the highest standards of security and privacy.

Note:

We never store your credit card or payment information on our servers. All payment data is processed directly through secure payment gateways.

2 Payment Methods

We offer a variety of secure payment methods to provide you with flexibility and convenience:

💳 Credit / Debit Cards
🏦 Net Banking
📱 UPI
👛 Digital Wallets
🏧 Bank Transfers
🚚 Cash on Delivery
  • Credit/Debit Cards: Visa, Mastercard, RuPay, American Express
  • Net Banking: All major Indian banks
  • UPI: Google Pay, PhonePe, Paytm, Amazon Pay
  • Digital Wallets: Paytm Wallet, Amazon Pay Balance
  • Bank Transfers: NEFT, RTGS, IMPS
  • Cash on Delivery: Available for select products and locations

All payment methods are processed through secure, PCI-compliant payment gateways to ensure your financial information remains confidential and protected.

3 SSL Encryption

We use 256-bit SSL (Secure Socket Layer) encryption to protect all data transmitted between your browser and our website. SSL is the industry standard for secure online transactions and ensures that your personal and payment information cannot be intercepted or read by unauthorized parties.

🔒 256-bit SSL Encryption

Your connection to our website is secure and encrypted. All data transmitted is protected using industry-standard SSL/TLS protocols.

When you see the padlock icon in your browser's address bar, it indicates that your connection to our website is secure and encrypted. This ensures that your payment information remains private and protected during transmission.

  • Data Encryption: All sensitive information is encrypted before transmission
  • Secure Connection: HTTPS protocol ensures secure communication
  • Certificate Validation: Our SSL certificate is issued by a trusted certificate authority

4 PCI Compliance

We are fully compliant with PCI-DSS (Payment Card Industry Data Security Standard) requirements. PCI-DSS is a set of security standards designed to ensure that all companies that accept, process, store, or transmit credit card information maintain a secure environment.

  • Secure Network: We maintain a secure network infrastructure
  • Cardholder Data Protection: We protect all cardholder data
  • Vulnerability Management: We regularly update and patch our systems
  • Access Control: We restrict access to data on a need-to-know basis
  • Regular Monitoring: We continuously monitor and test our security systems
  • Information Security Policy: We maintain a comprehensive security policy
Compliance Guarantee:

Our payment processing partners are PCI-DSS Level 1 certified, which is the highest level of certification available. This ensures that your payment information is handled with the utmost security.

5 Fraud Prevention

We have implemented multiple layers of fraud prevention measures to protect your transactions:

  • 3D Secure Authentication: Additional verification for card payments (Verified by Visa, Mastercard SecureCode)
  • Real-time Monitoring: Continuous monitoring of transactions for suspicious activity
  • Address Verification: Verification of billing address for card payments
  • CVV Verification: Requiring the CVV code for card transactions
  • Transaction Limits: Reasonable limits on transaction amounts
  • IP Tracking: Monitoring of IP addresses for unusual patterns
  • OTP Verification: One-Time Password verification for online payments

If we detect any suspicious activity, we may contact you to verify the transaction. We also work closely with payment partners and banks to prevent and investigate fraud.

Important:

If you suspect any unauthorized transaction on your account, please contact us immediately. We will investigate and take appropriate action.

6 Secure Payment Process

Our secure payment process ensures that your financial information is protected at every step:

  • Step 1: You add products to your cart and proceed to checkout
  • Step 2: You enter your shipping and billing information
  • Step 3: You select your preferred payment method
  • Step 4: You are redirected to our secure payment gateway
  • Step 5: Your payment information is encrypted and transmitted securely
  • Step 6: The payment is processed and verified by the payment gateway
  • Step 7: You receive a payment confirmation and order confirmation

Throughout this process, your payment information is never stored on our servers. All data is transmitted directly to the payment gateway using end-to-end encryption.

Note:

We only partner with trusted, established payment gateways that meet the highest security standards.

7 Data Protection

We are committed to protecting your personal and financial data. Our data protection measures include:

  • Data Minimization: We only collect the information necessary to process your order
  • Data Encryption: All data is encrypted during transmission and storage
  • Access Control: Only authorized personnel have access to your data
  • Regular Audits: We conduct regular security audits to identify and address vulnerabilities
  • Data Retention: We retain data only as long as necessary for business and legal purposes
  • Privacy Policy: Our Privacy Policy governs the collection and use of your personal information

We never share your personal or payment information with third parties except as necessary to process your order and comply with legal obligations. For more details, please review our Privacy Policy.

Data Protection Commitment:

Your trust is important to us. We are committed to maintaining the highest standards of data protection and privacy.

8 Contact Information

If you have any questions or concerns about payment security, or if you notice any suspicious activity, please contact us immediately:

Media Point AI Private Limited

Email: support@mediapointai.com

Phone: +91 9431874361

Address: Building No. CN146, Sarbahda, Post Sarbahda, Gaya, Bihar – 823311, India.

Support Hours: Monday to Friday, 9:00 AM - 6:00 PM IST

For security-related concerns, please provide your order number and a detailed description of the issue to help us assist you more efficiently.