Terms & Conditions

1 Introduction and Acceptance

These Terms & Conditions ("Terms") constitute a legally binding agreement between Media Point AI Pvt Ltd ("Company", "we", "us", "our") and you ("Customer", "User", "you", "your") regarding your use of our website, mobile applications, products, and services (collectively, the "Platform").

By accessing or using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must immediately cease using our Platform and not make any purchases.

These Terms apply to all users of our Platform, including casual browsers, registered customers, and users who purchase our products or services.

2 Definitions

In these Terms, the following definitions apply:

• "Platform" – Our website, mobile applications, and any other digital channels through which we offer our products and services.
• "Products" – All electronic items, non-electronic items, digital products, and services offered for sale on our Platform.
• "Digital Products" – Software, digital downloads, e-books, online courses, AI solutions, and any other intangible products delivered electronically.
• "Services" – Custom PC assembly, AI solutions, software development, website development, video editing, and other professional services offered by us.
• "Order" – A request made by you to purchase Products or Services through our Platform.
• "Account" – Your registered user account on our Platform.
• "Content" – All text, images, videos, software, code, and other materials available on our Platform.

3 Eligibility and Account Registration

3.1 Eligibility

By using our Platform, you confirm that you are at least 14 years of age. If you are between 14 and 18 years of age, you may only use our Platform under the supervision of a parent or legal guardian who agrees to be bound by these Terms. You represent that you have the legal capacity to enter into a binding contract.

3.2 Account Registration

To access certain features of our Platform, you may be required to create an account. When registering, you agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain and promptly update your account information to keep it accurate and current.
• Maintain the security and confidentiality of your account credentials.
• Notify us immediately of any unauthorized use of your account.
• Be solely responsible for all activities that occur under your account.

4 Products and Services

Media Point AI Pvt Ltd is a comprehensive eCommerce platform offering a wide range of products and services:

4.1 Electronic Products

• Computers & Laptops: Desktop computers, laptops, tablets, and accessories
• Components: Processors, motherboards, RAM, storage devices, graphics cards, power supplies
• Peripherals: Monitors, keyboards, mice, printers, scanners, speakers
• Networking: Routers, switches, modems, Wi-Fi adapters
• Consumer Electronics: Smartphones, smartwatches, audio devices, cameras
• Gaming: Gaming PCs, consoles, gaming accessories

4.2 Non-Electronic Products

• Office Supplies: Stationery, desk accessories, organizational tools
• Books & Publications: Technical books, magazines, educational materials
• Furniture: Office chairs, desks, storage solutions
• Gifts & Novelties: Corporate gifts, promotional items, unique merchandise

4.3 Digital Products

• Software: Licensed software, productivity tools, utility applications
• AI Solutions: AI-powered tools, chatbots, automation solutions, machine learning models
• Digital Downloads: E-books, templates, design assets, digital art
• Online Courses: Educational content, tutorials, video courses
• Cloud Services: Cloud storage, software-as-a-service (SaaS), API access

4.4 Professional Services

• Custom PC Assembly
• Software Development
• Website Development
• Video Editing Solutions
• Digital Marketing
• AI Solutions

5 Pricing and Payment

5.1 Pricing

• All prices are displayed in the applicable local currency (INR for India).
• Prices are subject to change without prior notice. The price applicable to your order will be the price displayed at the time of checkout.
• Prices may vary based on market conditions, supplier pricing, and other factors.
• Taxes (GST, VAT, etc.) will be added to the final price as per applicable laws.
• Shipping and handling charges are additional unless otherwise specified.
• Discounts, promotional offers, and coupon codes are subject to their specific terms and conditions.

5.2 Payment Methods

We accept the following payment methods:

• Credit/Debit Cards: Visa, Mastercard, RuPay, American Express
• Net Banking: All major Indian banks
• UPI: Google Pay, PhonePe, Paytm, Amazon Pay
• Digital Wallets: Paytm Wallet, Amazon Pay Balance
• Bank Transfers: NEFT, RTGS, IMPS
• Cash on Delivery: Available for select products and locations

5.3 Payment Security

We take payment security seriously. All transactions are processed through secure, PCI-compliant payment gateways. Your payment information is encrypted and never stored on our servers.

6 Order Processing and Confirmation

6.1 Order Placement

When you place an order on our Platform, you are making an offer to purchase the products or services in your cart. We reserve the right to accept or reject any order at our discretion.

6.2 Order Confirmation

• You will receive an email confirmation upon successful order placement.
• Order confirmation does not constitute acceptance of your order. Acceptance occurs when we dispatch the products or commence the services.
• We reserve the right to cancel orders due to pricing errors, stock unavailability, or suspected fraudulent activity.
• In case of cancellation, you will receive a full refund within 5-7 business days.

6.3 Order Modifications

Orders cannot be modified after they have been confirmed and processed. Please contact our customer support immediately if you need to make any changes.

23 Contact Information

If you have any questions, concerns, or requests regarding these Terms, please contact us at:

23 संपर्क जानकारी

यदि आपके पास इन शर्तों के संबंध में कोई प्रश्न, चिंता या अनुरोध हैं, तो कृपया हमसे संपर्क करें: