Privacy Protection

Privacy Policy

Media Point AI Pvt Ltd

Last Updated: September 22, 2026 | Version 2.0

Important Notice:

Media Point AI respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

1 Introduction

Media Point AI ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy. We are committed to transparency and ensuring that you understand how your data is handled.

2 Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Full Name, Email Address, Phone Number, Postal Address, Company Information (if provided)
  • Transaction Information: Purchase history, order details, payment information
  • Technical Information: IP address, browser type, device information, operating system
  • Usage Information: Pages visited, time spent, navigation patterns, cookies
  • Any information submitted through forms on our website

We collect this information to provide you with a seamless experience and to improve our products and services.

3 How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our products and services
  • To process orders and complete transactions
  • To respond to your inquiries and support requests
  • To improve our website, products, and services
  • To send important updates, promotional materials, and newsletters (with your consent)
  • To prevent fraud and enhance security
  • To comply with legal obligations

We will only use your information for the purposes for which it was collected and will not use it for any incompatible purposes without your consent.

4 Information Sharing and Disclosure

We respect your privacy and do not sell your personal information. However, we may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our business (payment processors, hosting providers, email service providers, delivery partners)
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

We ensure that all third-party service providers maintain appropriate data protection measures and comply with applicable privacy laws.

5 Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure data storage with access controls
  • Regular security audits and updates
  • Employee training on data protection
  • Limited access to personal information
Important:

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to using the best available practices to protect your data.

6 Your Rights

You have the following rights regarding your personal information:

  • Right to Access: You can request a copy of the personal information we hold about you
  • Right to Correction: You can request correction of inaccurate or incomplete information
  • Right to Deletion: You can request deletion of your personal information (subject to legal obligations)
  • Right to Object: You can object to the processing of your information for marketing purposes
  • Right to Data Portability: You can request transfer of your data to another service provider
  • Right to Withdraw Consent: You can withdraw your consent at any time

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

7 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Preference Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant advertisements

You can choose to disable cookies in your browser settings, but this may affect your experience on our website.

8 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9 Children's Privacy

Our services are not directed to individuals under the age of 14. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.

11 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Note:

Your continued use of our services after any changes to this policy constitutes your acceptance of the updated policy.

12 International Data Transfers

If you are accessing our website from outside India, please be aware that your information may be transferred to and processed in India where our servers are located. By using our website, you consent to this transfer.

We ensure that appropriate safeguards are in place to protect your information when it is transferred internationally.

13 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Media Point AI

Email: support@mediapointai.com

Phone: +91 9431874361

Address: Building No. CN146, Sarbahda, Post Sarbahda, Gaya, Bihar – 823311, India.

Support Hours: Monday to Friday, 9:00 AM - 6:00 PM IST